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Tuesday, October 1, 2013

How to Find the Perfect Before and After School Nanny

Its around about this time of year that we get a lot of calls from families looking for before and after school nannies. In most cases, the children have tried the service provided by the local school and it hasn't worked out for reasons such as the children's after school activity schedule and having to get up too early in the morning in order to leave at the same time as their parents.

Many parents often arrive at the conclusion that a nanny is the perfect solution; the children can stay in bed a little later in the mornings and the parents don't have to rush around before working getting them ready for school. A nanny normally arrives in the morning at approximately 30 minutes before the parents leave for work so that they can assist with the hectic morning schedule of breakfast, getting dressed, preparing school bags, seeing children to the bus etc.

Once the children go to school the nanny is free to leave and will not return until meeting the children off the bus when they finish school. Then its unpacking the school bag, preparing a snack and helping with homework. Its an ideal situation and normally cost effective if you have two or more children in school. It certainly makes life easier for the parents!

Finding the right nanny however can be challenging. In our agency, it's the most difficult position to place because most nannies don't want a job with split shifts, working for about two hours or less in the morning then two to  three hours at the end of the day. There is also the question on school breaks when you don't need the nanny to work. Therefore there are some important points to consider when searching for your nanny:

1 - Location
Find a nanny who lives within close proximity of your house. Ideally within a radius of five miles or a 10 minute commute. You want your nanny to be reliable and if a long commute is needed, traffic will become an issue. Also, who wants to get up in the morning and do a long commute only to work for less than two hours, return home and do the same later on in the day.

2- Nanny Qualities
Make sure the nanny is capable of being organized and staying on task. The busiest time in a household with children is the hour before they go to school and the time when they return home so you want to have a trial run first to see if your nanny can meet the hectic demands. She will need to demonstrate that she is able to stay calm.

3 - Homework
If you have children in third grade or higher they will have homework. The nanny will need to be able to assist and help review the lessons of the day.

4 - Driving
If the nanny is required to take your children to after school activities you will need to be sure that she is a safe driver, has a reliable form of transportation and is willing to sign an agreement with you that she/he will not text or talk on the phone while driving. Its really important to emphasize this and not assume that your nanny will know better. Its an epidemic problem.

5- Nanny pay
In order to attract the right candidates and make sure they stay with you, a higher hourly rate may be necessary. If you normally pay $12-$14 per hour in your area, you should consider paying in the region of $14 to $16 or more for this type of position.

6- Background checks
Make sure you run a thorough background check on your nanny before she/he starts and check that they have current CPR and First Aid so that they are ready to deal with emergencies.

Finding the right nanny can really help to improve a family's quality of life and avoid the organized chaos that so many of us find ourselves in.


Friday, September 20, 2013

The Nanny Interview - Getting it Right

I have seen many a nanny, who is highly experienced with  much to offer a family, lose an opportunity to someone with less experience just because of the way they performed during the face to face interview with the family. Generally the objections are mild, such as the nanny being shy or not asking any questions but occasionally I hear some real bloopers like the time the nanny candidate chewed gum all the way through the interview!

Of course, when you work with a nanny agency  there are a lot more hurdles to cross because you need to make a good impression on both the agency and the family. If you really want to land the perfect nanny position you can drastically improve your chances if you follow a few simple rules:

Rule One - Communicate
Whether you are using an agency or applying directly to the family your first line of communication with either be a phone call, email or application form. This is your first opportunity to capture the attention of the person making the hiring decision. It is also the most important. First impressions really do count.

Out of every ten emails I receive from candidates approximately 7-8 of them have spelling and grammatical errors. Many emails are written like a text message i.e. "hello, my name is jo and i was wondering if u r still looking for a nanny." Its no surprise that these emails are deleted without further consideration. Part of a nanny's responsibility, if she is caring for pre-schoolers might be to teach basic writing and reading skills!

Be sure to follow up your application with a phone call if possible or a second email. Nanny agencies can receive upwards of 200 applications a week and you need to make sure yours stands out. Don't take it personally if the agency or family doesn't return your call but whatever you do don't give up. 

Rule Two - Look like you want the job
You are not applying for a position working in an office and therefore you don't need to necessarily wear a suit but you do need to look smart and understated. Remember, as a nanny you may be required to step in for the parents at school events and the parents will want to see that you are able to represent the family in a strong light.

Rule Three - Make an impression
The first 30 seconds are the most important? Yes definitely! When you arrive for your interview be sure to get there on time, smile, make eye contact and give a firm handshake. Be sure to acknowledge everyone in the room, especially the children.

Rule Four - Nail the interview!
The family will have lots of questions to ask you. Liston carefully and only answer the questions they ask avoiding going off track onto other subjects. Have a list of questions of  your own, ideally with regards to the children and the responsibilities of the job. If the children are present, its okay to play and interact with them - the parents will want to see this.

Rule Five - Finish on a good note
Before leaving, let the family know if you think the job is an ideal fit for you and ask if they would like to set up a time for you to visit again and have more interaction time with the children. Always, always, always follow up with a thank you email reiterating your interest.

Good luck out there. If you follow these simple steps you will dramatically increase your chances of nailing the perfect nanny job.






Thursday, March 14, 2013

For Nannies - Questions to ask during an interview

When you are attend a nanny interview its important you put your best foot forward and present yourself well in order to make a good impression but its important to remember that the interview goes two ways. An interview is an opportunity for the nanny to find out if a family is going to be a good fit. One way to do this is to prepare a list of questions to ask the family beforehand and have them written down.
During the interview allow the family to ask the questions first but make sure you have an opportunity at the end to ask your questions. Here are a selection you can use:

1. What is your discipline philosophy
2. Do you have the children on a set schedule or do you have more relaxed approach?
3. What are the children's favorite activities?
4. What do you like to do as a family when you have some free time?
5. What do you expect of me as a nanny?
6. What are the most important qualities you are looking for in a nanny?
7. How we will communicate on a daily basis?
8. What sort of food do the children eat?
9. What responsibilities will I have?
10. What, if any parenting books have you read/followed?
11. Do the children have any allergies or take medication?
12. Will I be able to take the children out for walks/visits to the park etc.?

Try to avoid asking about money, vacation or benefits during the first interview. If the family like you this can be negotiated but its very off-putting when a candidates first questions are related to financial benefits of the job.
Feel free to print off this list and use it at your next interview. Good luck!